JeetBuzz Privacy Policy – How We Protect Your Data

JeetBuzz operates the website jeetbuzz-khelo.net and all associated gaming and betting services accessible through it. In the context of this Privacy Policy, "JeetBuzz", "we", "us" and "our" refer to the company that holds the operating licence for jeetbuzz-khelo.net and is the data controller responsible for the personal information you provide when using our services.

As the data controller, JeetBuzz determines the purposes for which personal data is collected and the manner in which it is processed. We are committed to handling your data in accordance with applicable data protection legislation, our licensing obligations and the principles set out in this Privacy Policy.

If you have any questions about this policy or about how your personal data is handled, you can reach us at support@jeetbuzz-khelo.net. We will respond to data-related enquiries within 10 business days.

JeetBuzz collects personal data through several channels: directly from you when you register or interact with the platform, automatically when you use the website, and from third parties where required for verification or fraud prevention. The categories of data we collect are set out below.

JeetBuzz uses your personal data for specific, documented purposes. We do not process your data in ways that are incompatible with the original reason it was collected. The main purposes are:

• Account management: Creating and maintaining your JeetBuzz account, verifying your identity, processing login authentication and managing your account settings.
• Service delivery: Processing your bets, crediting winnings, handling deposits and withdrawals, and providing access to all gaming and betting features on the platform.
• KYC and regulatory compliance: Verifying your age, identity and source of funds to comply with our licensing requirements and anti-money laundering obligations. This is a legal requirement, not optional.
• Fraud prevention and security: Detecting and preventing fraudulent account activity, duplicate registrations, bonus abuse, unauthorised access and money laundering. This includes automated monitoring systems that flag unusual patterns.
• Responsible gaming: Monitoring account behaviour to identify players who may be experiencing gambling-related harm and providing them with appropriate tools, information and support.
• Customer support: Responding to queries, resolving complaints, processing withdrawal requests and communicating about account-related matters.
• Platform improvement: Analysing aggregated usage data to understand how players interact with JeetBuzz and to improve the platform's features, performance and user experience.
• Marketing communications: Sending promotional offers, bonus notifications and relevant platform updates — only where you have consented to receive them or where we have a legitimate interest in keeping existing players informed of relevant offers.

Every time JeetBuzz processes your personal data, there is a documented legal basis for doing so. We rely on the following legal bases, depending on the type of processing activity:

• Contractual necessity: Processing required to create your account, fulfil bets, process payments and provide the services you have signed up for. Without this processing, JeetBuzz cannot provide the service.
• Legal obligation: Processing required to comply with applicable law, including KYC verification, anti-money laundering checks, age verification and regulatory reporting to our licensing authority.
• Legitimate interests: Processing carried out in JeetBuzz's legitimate business interests — such as fraud detection, platform security, responsible gaming monitoring and service improvement — where those interests are not overridden by your own privacy rights.
• Consent: Processing that relies on your explicit agreement, primarily for optional marketing communications. You can withdraw this consent at any time without affecting the lawfulness of prior processing or your ability to use the JeetBuzz platform.

JeetBuzz does not sell your personal data to anyone. We share your data with third parties only where strictly necessary, under appropriate contractual protections and for the purposes described in this policy.

The categories of third parties who may receive your data are:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay and Visa/Mastercard acquiring banks require your payment credentials and basic identity information to process transactions. These providers operate under their own privacy policies and applicable financial regulation.
• KYC and identity verification providers: Specialist third-party verification services receive your identity documents and verification data to confirm your identity and age. These providers are bound by strict data processing agreements.
• Game content providers: Evolution Gaming, Pragmatic Play Live, Spribe and other game suppliers may receive your account identifier and session data necessary to run the games you play. They do not receive your full identity or payment information.
• Fraud prevention services: Anti-fraud and risk management platforms receive technical data (IP address, device fingerprint, behavioural signals) to help detect and prevent fraudulent activity on the platform.
• Regulatory authorities: JeetBuzz's licensing authority and relevant law enforcement agencies may require us to disclose account and transaction data in connection with investigations. We comply with such requests only where legally compelled to do so.
• IT and infrastructure providers: Cloud hosting, content delivery and platform infrastructure providers who process data on our behalf under binding data processing agreements that restrict them from using your data for any purpose beyond service delivery.

JeetBuzz's operations involve data being processed in multiple jurisdictions, including where our licensing authority is located and where some of our third-party service providers are based. This means your personal data may be transferred to and processed in countries outside Pakistan.

Where such transfers occur, JeetBuzz ensures that appropriate safeguards are in place to protect your data. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities.
• Data processing agreements that require the recipient to maintain security standards equivalent to those we apply within Pakistan.
• Transfers to jurisdictions that have been determined to provide an adequate level of data protection.

If you would like more information about the specific safeguards that apply to any particular international transfer, please contact our support team.

JeetBuzz retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting obligations.

The general retention periods that apply to different categories of data are:

• Account and identity data: Retained for the duration of your active account plus a minimum of 5 years after account closure. This is required to comply with anti-money laundering regulations and our licensing obligations.
• Transaction and betting records: Retained for a minimum of 5 years from the date of each transaction. Financial transaction records may be retained for up to 7 years where required for tax or regulatory purposes.
• KYC verification documents: Retained for the duration of your account and a minimum of 5 years thereafter.
• Customer support communications: Retained for 3 years from the date of the last communication in each support thread.
• Marketing consent records: Retained until consent is withdrawn, plus a further 3 years as evidence of the consent record.
• Technical and usage data: Typically retained for 13 months on an identifiable basis before being aggregated or anonymised.

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.

JeetBuzz applies a combination of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, accidental loss and destruction.

Notwithstanding these measures, no internet-based transmission can be guaranteed to be 100% secure. If you believe your JeetBuzz account has been compromised, please contact our support team immediately so that your account can be suspended while the matter is investigated.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, JeetBuzz will notify you directly as soon as practicably possible and will take all necessary steps to contain and remediate the breach.

JeetBuzz uses cookies and similar tracking technologies to operate the platform, maintain your session, prevent fraud and understand how players use jeetbuzz-khelo.net. A cookie is a small text file stored in your browser when you visit a website.

The categories of cookies used on JeetBuzz are:

• Strictly necessary cookies: These are required for the platform to function. They maintain your login session, remember your security preferences and prevent cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to understand how players navigate the site, which features are used most, and where technical issues occur. Data collected by analytics cookies is aggregated and not linked to your individual identity unless you are logged in. You can opt out of analytics cookies via your browser settings.
• Fraud prevention cookies: Used to detect unusual patterns of behaviour that may indicate fraudulent activity, including bot access or account takeover attempts. These operate alongside server-side fraud detection systems.
• Preference cookies: Remember your platform settings such as language preference and notification options between sessions.

JeetBuzz does not use third-party advertising or social media tracking cookies. You will not be tracked across other websites for advertising targeting purposes.

Under applicable data protection law, you have a number of rights in relation to your personal data held by JeetBuzz. These rights are not absolute — some are subject to limitations and exceptions — but JeetBuzz takes them seriously and will respond to all valid requests within 30 days.

To exercise any of these rights, contact our support team at support@jeetbuzz-khelo.net with the subject line "Data Rights Request". We will ask you to verify your identity before processing the request. No fee is charged for standard requests.

JeetBuzz services are strictly for adults aged 18 years and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use any part of the JeetBuzz platform.

If JeetBuzz discovers that personal data has been collected from a person under 18 — whether through a misrepresentation at registration or any other means — the account will be closed immediately, all data associated with that account will be deleted as soon as legally permissible and any funds held in the account will be dealt with in accordance with our Terms and Conditions and applicable law.

Parents and guardians who believe that a minor may have registered a JeetBuzz account are encouraged to contact us immediately at support@jeetbuzz-khelo.net. We treat all such reports as high priority and will investigate and act promptly.

JeetBuzz may send you promotional communications about bonuses, new features, tournaments and special offers. How we do this depends on the basis for communication:

• Email and SMS promotions: Sent only where you have consented to receive them during registration or in your account settings. Each marketing email includes an unsubscribe link that will immediately remove you from the mailing list.
• Platform notifications: In-platform notifications about promotions and account activity are part of the standard service. You can manage notification preferences from your account settings.
• Personalised offers: JeetBuzz may use information about your betting and gaming activity to tailor promotional offers that are relevant to your interests. This personalisation is based on aggregate category preferences rather than individual bet-by-bet analysis.

JeetBuzz does not engage in cold calling or unsolicited phone marketing. Any communication purporting to be from JeetBuzz that you did not expect and which asks you to provide sensitive information by phone should be treated as suspicious and reported to our support team.

JeetBuzz may update this Privacy Policy from time to time to reflect changes in how we process personal data, changes in applicable law or changes to the services we provide. The "Last Updated" date at the top of this document indicates when the most recent revision took effect.

Where changes are material — for example, where we introduce a new purpose for processing your data or a new category of third-party sharing — we will notify you via the email address registered to your JeetBuzz account at least 14 days before the changes take effect.

Your continued use of the JeetBuzz platform after the effective date of any update constitutes your acknowledgement of the revised Privacy Policy. If you disagree with a material change, you should cease using the platform and contact our support team to request account closure and data deletion where legally permissible.

The current version of the Privacy Policy is always accessible via the link in the footer of every page on jeetbuzz-khelo.net.

If you have any questions about this Privacy Policy, about how JeetBuzz handles your personal data, or if you wish to exercise any of your data protection rights, please get in touch with us through any of the following channels.

• Email: support@jeetbuzz-khelo.net (subject line: "Privacy Enquiry" or "Data Rights Request")
• Live chat: Available 24/7 via the chat icon on jeetbuzz-khelo.net
• WhatsApp: Available during business hours via the contact details in your account dashboard

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 10 business days. For data rights requests, the statutory response deadline is 30 days from the date we receive and verify your request.

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in the jurisdiction governing our licence. Details of the applicable supervisory authority are available on request from our support team.